Contact Information
Thank you for contacting XTO Interest Owner Relations. If emailing us, please include the last 4 digits of the SSN/TIN associated with the account you are inquiring about. This will allow our analysts to assist you in a timely manner. Please do not provide the full SSN/TIN.
Phone:
1-866-886-2613 (Toll-free)
- Press
1: If you are returning a call and know your analyst ID
- Press
2: For additional options
- Press 1: Questions about royalty checks
- Press 2: Questions about ownership
- Press 3: To Reach a specific department
- Press 1 - Revenue Department
- Press 2 - Division Order Department
- Press 3 - JIB Department
Revenue Department
Email: |
revenue_inquiry@exxonmobil.com |
Phone: |
1-866-886-2613 (Option 2,3,1) |
Address: | XTO Energy Inc. |
| Attn: Revenue IOR - Loc. 125 |
| 2107 Reasearch Forest Dr |
| The Woodlands, Texas 77380 |
Inquiries: | *Question about checks |
| *Production |
| *Pricing Inquiry |
| *Deductions on checks |
| *Direct Deposit |
| *Well Status |
| *Website Issues |
Division Order / Lease Department
Email: |
divorder@xtoenergy.com |
Phone: |
1-866-886-2613 (Option 2,3,2) |
Fax: | 1-817-885-3502 |
Address: | XTO Energy Inc. |
| Attn: Division Order IOR |
| LOC 116, 22777 Springwoods Village Parkway |
| Spring, Texas 77389 |
Inquiries: | *Division Order Papers | *Death |
| *Transfer of Ownership | *Decimal changes |
| *Questions about Decimal | *W9 |
| *Change of Address | *Beneficiary |
| *Land surface issues | *IRS Levy |
| *Unclaimed properties | *SSN incorrect |
| *Ownership changes | *Lease Questions |
| *Owner wants to Sell | *Name Misspelled |
| *Survey companies | *Annual payment |
| *County tax questions |
| *Shut-in, bonus or sign-on payments |
Joint Interest Billing Department
Email: |
XTOJIBInquiry@exxonmobil.com |
Phone: |
1-866-886-2613 (Option 4) |
Address: | XTO Energy Inc. |
| PO BOX 840791 |
| Dallas, TX 75284-0791 |
Inquiries: | *Invoices |
| *JIB |
| *Credit Balance |
| *Netting |
| *Statements |